Privacy Policy

Effective Date: 11/2026

Peña Integra Insurance Services (“Peña Integra,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through phone calls, text messages, email, and our website.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Mailing address
• Insurance-related information necessary to provide quotes, policies, or service
• Communication preferences

How We Use Your Information

We use your information to:

• Provide insurance quotes and coverage options
• Service existing insurance policies
• Communicate important updates, reminders, and service-related information
• Respond to inquiries and requests
• Improve our services and customer experience

SMS Communication

By providing your mobile phone number, you consent to receive calls and text messages from Peña Integra Insurance Services. These messages may include, but are not limited to:

• Insurance quotes
• Policy information
• Service updates
• Appointment reminders
• Follow-ups related to your inquiry

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message.For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes.

Information Sharing

We may share your information only as necessary:

• With insurance carriers to obtain quotes or issue policies
• With service providers who assist in operating our business
• When required by law or regulatory authorities

We do not sell personal information to third parties.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent for communications

To make a request, contact us using the information below.

Contact Us

Peña Integra Insurance Services

lisa@penaintegrainsurance.com

210-852-2999